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Security Awareness - Design with the Goal In Mind
In the information security sector, one of our main aims is to change, create or reinforce some specific behaviour. How well we do this depends largely on whether or not the ‘product’ we design meets the needs of our ‘consumers’.
Ineffective design results in friction. This slows things down, creates unnecessary barriers and, in the worst circumstances, means that what we want to happen never happens at all.